Membership

One of our key roles as your representative is to promote best practice through government regulatory processes, including through the lifecycle of legislative development, and we do this by being recognised as the trusted voice of the industry. We have built enduring and respected relationships with a range of stakeholders throughout the region on behalf of our members.  These stakeholders include our politicians and departmental representatives, our major apprentice training facility (CIT), IconWater, and Evoenergy, to name a few.    This means we are influential, on our members’ behalf, in terms of government policies and programs.

Our plumbers sign up to our Code of Ethics, and, of particular importance, all customers of MPA members are covered by the recently instituted MPA ACT Consumer Guarantee.  This guarantee is a vital signal to consumers that MPA values our plumber members extremely highly.  So highly that, in the unlikely scenario that there is an issue with advance payment or substandard workmanship, we cover the consumer for up to $5,000.  This provides a high level of comfort for consumers, and puts our members in good standing as a reliable and reputable member of the plumbing industry.

Consumers search for our members via our publicly available Find A Plumber database, and are therefore reassured that they are receiving the service of a plumber whose licenses and registrations have been thoroughly vetted, are covered by our Consumer Guarantee, and conform to our Code of Ethics.

Some of the additional benefits of membership include celebrating excellence and networking at our events (the Gala Dinner and Awards Ceremony is always a highlight on our calendar), social days (e.g. bowling days), information sharing (e.g. through our collated bi-monthly e-Newsletters and special e-Alerts), group discounts, and access to specialised training.